Help a young person reach their own Dizzy Heights

Referrals

There are several ways for young people to connect with Dizzy Heights and tap into the support that helps them thrive! Whether it’s joining one of our vibrant youth clubs, taking part in school-based emotion regulation programmes, accessing specialist interventions for those on the edge of the youth justice system, or requesting a bespoke support package, we will do what we can to help a young person reach their own Dizzy Heights.

Youth Clubs

Our universal, open-access youth clubs do not need a referral. All we ask are for parents/guardians/support workers to complete the registration form on the EEQU platform. Follow the link below to find your nearest youth club and sign up to the relevant sessions. Unless otherwise stated, youth clubs operate in term-time only.

MENTORING SERVICES

Our 1:1 Mentoring Service can be accessed through several commissioned frameworks. 

Turnaround

Turnaround is a youth early-intervention programme led by the Ministry of Justice and commissioned by Staffordshire County Council. The programme is aimed at children and young people aged around 10-17 years who are on the cusp of the youth justice system — i.e., those who have low-level contact, or are showing signs of entering offending behaviour, but are not yet under statutory youth justice orders.

Our approach to the Turnaround programme is to provide a youth practitioner who matches the interests and passions of the young person, which we then build a 12-week support plan around. 

To refer a young person for this support, please contact the Turnaround team at Staffordshire County Council.

The Children and Families Support Services (CAFSS) Framework

A region-wide commissioning framework (covering the West Midlands area) designed to enable local authorities to access a wide variety of non-accommodation support services for children, young people and families.

The aim is to provide a “go-to list” of approved providers across many service types so that children’s services practitioners can quickly commission support without having to start from scratch for each case.

The services are targeted at children and families: for example, children in need, those subject to child protection, children in care, care leavers, and families requiring early help or specialist support.

As an approved provider on the CAFSS framework, we have supported young people across Stoke-on-Trent, Staffordshire, Solihull and Worcestershire. Our mentoring support within the CAFSS framework is typically bespoke in nature as each local authority may request something different to meet the needs of young people, but we tend to focus on positive activities, access to community facilities and providing emotional support.

To refer to Dizzy Heights under the CAFSS framework, you will need to contact the relevant commissioning team within your local authority. If you need support with who to contact, get in touch with us and we’ll point you in the right direction.

Emotion Regulation

We provide emotion regulation support for children and young people in an education setting.

Staffordshire Children & Young People’s Framework

The Framework is intended to deliver support to children and young people in their education settings and in their communities, across  Staffordshire.

It focuses particularly on those who need “agreed specific support to engage positively with education”, either individually or in groups.

Dizzy Heights has been commissioned to provide an Emotion Dysregulation mentoring programme to eligible young people across Lichfield, Tamworth, Cannock, Newcastle-under-Lyme and Staffordshire Moorlands. To refer into this service, referrals must be approved at your district SEND & Inclusion Hub. 

If you would like to know more about this service, please contact the SEND team at Dizzy Heights.  

Mental Health & Wellbeing Referrals

Thanks to funding received from NHS North Staffordshire as part of the Adult Community Mental Health – Youth Community Fund, Dizzy Heights employs a youth wellbeing practitioner at 6 youth clubs across Stoke and Staffordshire.

The practitioner will be available 30 minutes before each session and throughout the evening, offering a safe, confidential space for young people who need guidance, emotional support, or simply someone to listen to them, perhaps for the first time in their lives. In addition to responding to young people who openly seek support, the practitioner will proactively identify those who may be at risk or in need of help. With their professional expertise, they will approach these individuals with sensitivity and compassion.  

Primary and secondary mental health services will be able to signpost young people to our youth provisions, either as a preventative step before involving statutory services or while they await assessment or treatment within the mental health system. In addition to their presence at the youth group sessions, the youth mentor will also hold a caseload of up to eight individuals who have been signposted/self-referred from our provisions who require more tailored, 1:1 support.

To make a referral, NHS staff can use the dedicated referral form by clicking on the link below. Alternatively, please contact Kut Jodiyawalla for more information.

Bespoke support

For all other children and young person support – outside of youth clubs and the commissioned frameworks – we can provide bespoke support packages to meet the needs of young people.

How it works?

Our bespoke mentoring service offers tailored, one-to-one and group-based mentoring support for children and young people who may be experiencing challenges at school, at home, or within their wider community. Designed to build resilience, confidence, and positive engagement, the service provides flexible interventions that are responsive to each young person’s individual needs and circumstances. Referrals can be made by a range of partner agencies—such as schools, social care teams, youth justice services, and voluntary organisations—on a “buy-in” basis, meaning the referring agency commissions and funds the support package directly. This approach ensures that support can be accessed quickly and targeted effectively, without the need for central funding streams.

The delivery of the mentoring service is governed by a formal Service Level Agreement (SLA) between the commissioning agency and the youth organisation. The SLA outlines the agreed package of support, duration, and intensity, alongside clearly defined outcomes and performance indicators to measure impact. These may include improvements in school attendance, behaviour, emotional regulation, and overall wellbeing. Regular progress reports and review meetings ensure transparency, accountability, and the ability to adapt interventions where needed. This collaborative model promotes shared responsibility for outcomes and allows agencies to invest in proven, high-quality mentoring provision that delivers meaningful and measurable change for young people.

If you want to commission Dizzy Heights to provide a bespoke mentoring support package, please use the button below.